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Privacy Policy

Last Updated: 1/2/2025

1. Introduction

RUGI International Education Limited ("RUGI", "the Company", "we") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the RUGI Study Abroad Application ("the Application"). By using the Application, you agree to this Privacy Policy. If you do not agree, please stop using the Application immediately.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, date of birth, contact details, nationality, educational background, academic records, passport/visa information.
  • Service Information: Application preferences, consultation records, pathway selections, progress tracking, service history.
  • Technical Information: IP address, device information, operating system, usage logs.
  • Payment Information: Billing information, transaction records (processed by secure third parties).

3. How We Use Your Information

We use your information to:

  • Provide study abroad consultation and application services.
  • Create and maintain student profiles and personalized reports.
  • Process payments and manage subscriptions.
  • Communicate service updates, and promotional information to you.
  • Improve the Application and our services.
  • Fulfill legal and regulatory requirements.

4. Information Sharing

We may share your information with:

  • Partner institutions, universities, and service providers (for application purposes only).
  • Third-party vendors (e.g., payment platforms, IT support).
  • Regulatory authorities as required by law.

We will never sell your personal information.

5. Data Security

We take appropriate administrative, technical, and physical measures to protect your information, but no system is 100% secure.

6. Data Retention

We retain your data only for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw your consent at any time.
  • Contact us regarding privacy-related matters.

8. International Data Transfer

Your information may be transferred to countries where our servers or partners are located. We will ensure appropriate safeguards are in place.

9. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be published in the Application and take effect immediately.

10. Contact Us

For any inquiries, please contact:

RUGI International Education Limited

  • Hong Kong: 13i, International Industrial Building, 2 Kwei Tei St., Fotan, N.T., Hong Kong
  • USA: 3104 E Camelback Rd, Unit #7308, Phoenix, AZ 85016
  • Canada: 3230 Yonge Street #4261, Toronto, ON M4N3P6, Canada
  • Email: admin@rugi.ai
  • WhatsApp: USA +1 707-510-1894 | Hong Kong +852 9281-6376